Shipping Policy

Shipping Policy

At Snuze, we know how important good sleep is, and we want your shopping experience to be smooth and stress-free. Please read our shipping policy below.

Processing Time

Orders are usually processed and shipped within 1 business day after purchase, excluding weekends and holidays. During busy periods or special promotions, processing times may be slightly longer. We appreciate your patience and support.

Shipping Methods

We offer both standard and express shipping options to suit your needs. Available shipping methods may vary depending on your location.

Shipping Rates

Shipping costs are calculated based on the size, weight, and delivery location of your order.

Delivery Time

Orders typically arrive within 7–15 business days depending on your location. Please note that delays caused by weather, customs, or shipping carriers may affect delivery times.

Change of Address

If you need to update your shipping address after placing an order, please contact us as soon as possible. We will do our best to make the change before your order is shipped.

Order Cancellation

At Snuze, we work quickly to get your DreamCloud Pillow shipped out fast. If you would like to cancel your order, please contact our support team within 2 hours of placing your order. Simply provide your order number through live chat or email, and we’ll assist you as soon as possible.